FAQ


We’ve Got your Questions Covered

How to track your Little Lives PPE™ order?

Once your order has shipped, we will send you an email with the tracking number. Just click on the link to view updated tracking information. Due to the pandemic there have been nationwide shipping delays, we appreciate your patience during this time.   Contact Us if you have questions or concerns about when your order should arrive.


Can I return or exchange my face masks or face shield?

Please note, due to the personal use nature of this item there are no returns or exchanges. If the face mask or face shield you received is defective or damaged, please Contact Us.


What Forms of Payment do you accept?

We accept AMEX, VISA, Mastercard, and PayPal.


What size is the 3-ply ASTM Level 3 Mini Face Mask for Kids?

3.5” Height x 5.5” Length -- Fits children ages 2-12 years

What size is the 3-ply ASTM Level 3 Mega Face Mask for Teens and Adults?

3. 75” Height X 6.75” Length -- Fits ages 13+ years and up

What is the size of the LL95 Mini Face Mask for Kids?

When folded, the LL95 Mini Face Mask for kids is 5.25” top to bottom x 3.35” tip of nose bridge to edge of mask

What size is the LL95 Mega Face Mask for Teens & Adults?

When folded, the Mega LL95 Measures 6.25” top to bottom  x 4.25” tip of nose bridge to edge of mask


 How can I keep my child’s glasses from fogging when wearing a face mask?

Little Lives PPE's 3-ply ASTM Level 3 Face Masks recently received the Editor's Choice award from Good Housekeeping for the best face masks for kids with glasses(https://www.goodhousekeeping.com/health/g37160033/best-masks-for-kids-with-glasses/). The key to decreasing fogging is maximizing fit. Ensuring the mask is sized correctly, contouring the wire nose bridge to the face, and tying knots in the ear loops can all help reduce air leakage from the mask and fogging

 My child has a really small face, do you think the Little Lives PPE mask for kids will fit?

For really small faces we recommend tying  tiny knots at the end of the ear loops on both sides to facilitate a tighter fit on the face and to reduce gaps. If shortening the ear loops  does not create a snug enough fit, an alternative is to use what the CDC calls the "knot and tuck" technique which creates a nicely sealed fit with our 3-ply surgical mask as follows:

https://www.youtube.com/watch?v=GzTAZDsNBe0


Why is your 5-ply mask called the LL95?

The  LL95 is named after our company - it stands for Little Lives 95.


Are Little Lives PPE’s masks and face shields FDA approved?

Little Lives PPE’s masks and face shields have not undergone the FDA approval process. However, our masks are manufactured in an FDA registered facility and are FDA listed under the current FDA EUA (Emergency Use Authorization), for use by healthcare personnel and the general public. Our face shields comply with the specifications of authorized face shields as described in the U.S. FDA issued EUA, April 13, 2020


Is the LL95 for Kids NIOSH approved?

There are no NIOSH approved N95s for children. The LL95 is not NIOSH approved. This is because NIOSH (National Institute for Occupational Safety and Health) only certifies products for use in the workplace.


What is the difference between the LL95 and an N95 or KN95?

First it’s helpful to understand what N95 and KN95s are:

  • N95 is the US STANDARD for respirator masks and is approved by the FDA and NIOSH, and designed for use by healthcare workers and other professionals. 
  • KN95 is the CHINESE STANDARD for respirator masks and is approved by Chinese authorities.
  • N95s & KN95s filter out at least 95% of tiny particles as small as 0.3 microns. 
  • N95s & KN95s are made from non-woven polypropylene 
  • N95s must have two elastic bands that extend over the head to create a very tight sealed fit; KN95s have earloops.
  • KN95s have to pass fit tests; N95s do not.

The LL95 (Little Lives 95) is Little Lives PPE’s version of a KN95. 

  • The LL95 Filters out greater than 99% of tiny particles as small as 0.1 microns 
  • The LL95 is made from non-woven polypropylene to maximize filtration and breathability
  • The LL95 has earloops, for a more comfortable snug fit
  • The LL95 passed third party qualitative fit testing

Where are Little Lives PPE’s products manufactured?

California and New York, USA. 


What is PFE?

PFE stands for particulate filtration efficiency.  This measures the percentage of small particles (such as viral droplets) that are blocked by the mask.  Our masks filter >99% of particles as small as 0.1 microns!


What is BFE?

BFE stands for bacterial filtration efficiency. Bacteria are much larger than viruses like the coronavirus. Masks that have >99% BFE block out most particles that are bigger than 2.5 µm, please take note that it is a mask’s PFE, not BFE, that tells whether it can filter out tiny infectious viral droplets. 


 How can you tell how much a mask filters?

Medical grade masks are required to undergo rigorous standardized testing to demonstrate their ability to filter out particles.  Make sure you know your mask's filtration capacity or PFE and choose the highest PFE level to help protect you and your Littles.


    What is the best mask for travel?

    We recommend using our medical grade masks, both our LL95 and 3-ply ASTM 3 face masks are made of multiple layers of polypropylene to keep droplets and germs out and come with a nasal bridge wire to ensure a snug fit. Easy to wear on  planes, trains and all types of public transport with proven breathability.  For added protection and coverage off all viral portals of entry -the eyes, nose and mouth, you can add our Little Lives PPE Face Shield


    What is the best mask for school and work?

    We recommend using our medical grade masks, both our LL95 and 3-ply ASTM 3 face masks are made of multiple layers of polypropylene to keep droplets and germs out and come with a nasal bridge wire to ensure a snug fit. Easy to wear on  planes, trains and all types of public transport with proven breathability.  For added protection and coverage off all viral portals of entry -the eyes, nose and mouth, you can add our Little Lives PPE Face Shield


    Can children become infected with COVID-19?

    Yes, children can get COVID-19. However most children have mild or moderate disease or no symptoms at all. Children who become infected rarely have to be hospitalized, suffer from persistent symptoms post infection - called long haul syndrome, or develop a post-inflammatory syndrome - MIS-C. 


    How do I protect my loved ones from COVID-19?

    How do I protect my loved ones from COVID-19?

    If you are eligible we encourage you to get vaccinated! 

    Use medical grade face coverings: the LL95 or 3-ply ASTM 3 Face Masks and pair with our Face Shield. 

    Wash your hands frequently

    Avoid touching your face 

    Clean frequently touched surfaces regularly

    Practice social distancing and avoid crowds


    Is it safe for children to wear masks?

    We are encouraged that many families are following the advice to wear masks.  It is important to know that not all children can wear masks safely. 

    Children who should NOT wear masks include:

      • Children under the age of two years old
      • Children who cannot put the mask on and take it off easily without assistance
      • Children who have trouble breathing or respiratory impairments 
      • Children who are cognitively impaired

    How can I get assistance if I need it?

    Two Quick and Easy Solutions - We Have a Dedicated Team Happy to Help!

    Email us: Email is the best way to reach us. We respond to email messages in the order they are received and will be in touch as quickly as possible. hello@littlelivesppe.com

    Call us: Please call 646.527.7307. We are here to take your call Monday - Friday, 9am to 5pm, EST.

    How can I get assistance if I need it?

    Two Quick and Easy Solutions - We Have a Dedicated Team Happy to Help!

    Email us: Email is the best way to reach us. We respond to email messages in the order they are received and will be in touch as quickly as possible. hello@littlelivesppe.com

    Call us: Please call 646.527.7307. We are here to take your call Monday - Friday, 9am to 5pm, EST.