FAQ


We’ve Got your Questions Covered

How to track your Little Lives PPE™ order?

Once your order has shipped, we will send you an email with the tracking number. Just click on the link to view updated tracking information. Contact Us if you have questions or concerns about when your order should arrive.


What Forms of Payment do you accept?

We accept AMEX, VISA, Mastercard, and PayPal.


How can I get assistance if I need it?

Two Quick and Easy Solutions - We Have a Dedicated Team Happy to Help!

Email us: Email is the best way to reach us. We respond to email messages in the order they are received and will be in touch as quickly as possible. hello@littlelivesppe.com

Call us: Please call 646.527.7307. We are here to take your call Monday - Friday, 9am to 5pm, EST.


Can I return or exchange my face masks or face shield?

Please note, due to the personal use nature of this item there are no returns or exchanges. If the face mask or face shield you received is defective or damaged, please Contact Us.



    What is the best mask for travel?

    We recommend using our medical grade masks, both our LL95 and 3-ply ASTM 3 face masks are made of multiple layers of polypropylene to keep droplets and germs out and come with a nasal bridge wire to ensure a snug fit. Easy to wear on  planes, trains and all types of public transport with proven breathability.  For added protection and coverage off all viral portals of entry -the eyes, nose and mouth, you can add our Little Lives PPE Face Shield


    What is the best mask for school and work?

    We recommend using our medical grade masks, both our LL95 and 3-ply ASTM 3 face masks are made of multiple layers of polypropylene to keep droplets and germs out and come with a nasal bridge wire to ensure a snug fit. Easy to wear on  planes, trains and all types of public transport with proven breathability.  For added protection and coverage off all viral portals of entry -the eyes, nose and mouth, you can add our Little Lives PPE Face Shield


    Can children become infected with COVID-19?

    Yes, children can get COVID-19. However most children have mild or moderate disease or no symptoms at all. Children who become infected rarely have to be hospitalized, suffer from persistent symptoms post infection - called long haul syndrome, or develop a post-inflammatory syndrome - MIS-C. 


     

    How do I protect my loved once from COVID-19?

    How do I protect my loved ones from COVID-19?

    Get vaccinated! Now approved for 12 years and up. 

    Use medical grade face coverings: the LL95 or 3-ply ASTM 3 Face Masks and pair with our Face Shield. 

    Wash your hands frequently

    Avoid touching your face 

    Clean frequently touched surfaces regularly

    Practice social distancing and avoid crowds

     


    Is it safe for children to wear masks?

    We are encouraged that many families are following the advice to wear masks.  It is important to know that not all children can wear masks safely. 

    Children who should NOT wear masks include:

    • Children under the age of two years old
    • Children who cannot put the mask on and take it off easily without assistance
    • Children who have trouble breathing or respiratory impairments 
    • Children who are cognitively impaired